Rostering and Scheduling Supervisor - Dnata Airport Operations

dnata Airport Operations' vast ground handling operations successfully service the major global hub that is Dubai International Airport. We deliver a seamless experience from check-in to baggage delivery for more than 80 million passenger and 140 scheduled airlines annually. As a Rostering and Scheduling Supervisor, you will be responsible for planning and preparing rosters to balance operational demand with staff availability, compliance with rostering rules and staff qualifications. In this role, you will; Plan and populate roster patterns provided by Resource Planning with qualified employees to ensure operational and regulatory compliance. Drive leave planning and distribution across staff pools, balancing workforce availability while ensuring fair allocation to ensure operational continuity. Develop and implement tactical roster solutions to address demand fluctuations and emerging business needs, including management of outsourced workforce deployment to align with budgeted deployment. Oversee roster maintenance, ensuring fair shift distribution and compliance with roster rules to maintain operational integrity across all business areas. Deploy overtime resources to address coverage gaps, ensuring equitable distribution across available employees. Implement roster changes and employee swap requests, maintaining roster integrity and adherence to roster rules to ensure adequate coverage. Drive compliance with scheduling policies and procedures across administration teams to ensure consistent application of standards. Coordinate with Resource Planning / Line departments and participate in pre and post roster preparation meetings with line departments and resource planning to ensure that rosters prepared are meeting demand. Ensure roster quality by maintaining accurate qualification tracking and training schedule integration within workforce management systems (SPX or other systems). Manage and maintain schedule patterns in the workforce management systems (SPX or other systems) to maintain integrity of rosters and data flow to corporate HR systems.

dnata Airport Operations' vast ground handling operations successfully service the major global hub that is Dubai International Airport. We deliver a seamless experience from check-in to baggage delivery for more than 80 million passenger and 140 scheduled airlines annually.