Eligibility Representative - Accredo - Remote

As an Eligibility Representative - Accredo, you'll be part of a dedicated team which helps our specialty pharmacy patients coordinate their medication needs and pharmacy insurance coverage for complex medical conditions such as HIV, rheumatoid arthritis and cancer. This role is on the front lines with patients and doctors offices, responding to phone inquiries and addressing each with care, detail, and most importantly, empathy. Here's a little more on how you'll make a difference: Help patients get the medication and services they need. Use the knowledge you gain from training, your problem-solving skills and support from your team to answer patient and provider calls effectively. You'll coordinate and ensure services are covered under insurance coverage and talk to patients about their deductibles, co-payments, and authorizations. Interact directly with healthcare providers. You'll research issues on benefits coverage with pharmacist and doctors' office and provide guidance to our patients about medication coverage. Juggle multiple tasks without sacrificing attention to detail. You will be busy handling multiple requests at any given time as well as documenting information from your conversations in our computer system.

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.