About the role
As a Data Analytics Intern at Cigna, you will focus on performing sentiment analysis and clustering of Customer & Provider complaints from both internal and external sources. You will research and gather data from various platforms, analyse sentiment, identify patterns, and highlight key areas for improvement. You will also develop a machine learning model that continuously processes new data to provide ongoing insights. developing an algorithm for a provider search tool that allows patients to find relevant doctors, hospitals, and clinics based on symptoms, parts of the body, specific pain areas which will link to the correct specialty. The algorithm must utilize publicly available references of diseases from sources such ICD, the World Health Organization (WHO) and other databases
About the company
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
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