Business Support Analyst

At Thalia, we turn everyday household waste into electricity!

Thalia is offering a 12-month Fixed Term Contract opportunity for an experienced and motivated individual to step into the role of Business Support Analyst. This is a great opportunity to develop your commercial, data, and reporting skills within a busy operational contract environment, while contributing to key performance and compliance across Allerton Waste Recovery Park (HG5 0SD).

This is a hybrid role with 2-3 days required at site.

What’s the role about?

As Business Support Analyst, you’ll play a vital role in managing tonnage data, reporting for the Authority, and overseeing the setup and administration of our supply chain. You’ll support the site Senior Management Team and work closely with finance and operations to ensure processes are smooth, accurate, and aligned with contract requirements. You’ll be confident managing data (in Excel and Power BI), producing reports, processing supplier payments, and coordinating day-to-day business support functions. Your work will directly contribute to the success of the contract and our service to the community.

What you’ll be doing:

• Collating and analysing tonnage data for monthly, quarterly, and annual Authority reports
• Supporting procurement setup and purchase order tracking through to payment
• Managing supplier and service provider onboarding via the central Contract Services function
• Producing internal KPIs and reporting including SLA and incident data
• Coordinating with the weighbridge and Finance team to ensure accurate records and credit control
• Supporting the Commercial Manager with performance and compliance reporting
• Maintaining version control and document systems
• Coordinating site overtime records and local admin projects

What we’re looking for:

Essential:

• Strong admin and data skills, with advanced Excel (and ideally Power BI)
• A high standard of written communication and attention to detail
• Experience working with large volumes of numerical data
• Excellent planning and multitasking ability
• Comfortable working with confidential information and contract obligations

Desirable:

• Familiarity with SAP or similar finance systems
• Experience working in a commercial or contract management setting
• AAT or equivalent financial qualification

What you’ll gain:

• The opportunity to work closely with Thalia’s senior commercial and operational leaders
• Deeper insight into contract performance and Authority reporting
• Experience supporting high-impact decisions and financial processes
• A broadened network across Thalia’s commercial, operations, and procurement functions