Team Leader - Fixed Term

An opportunity has arisen for multiple fixed term (12 months) Team Leaders at our Dundee Customer Engagement Centre. There are various full time and part time positions working over business hours including weekend working: 14:45 – 23:00, 1 in 3 Saturdays off (Saturday shift 15:00 – 23:00) * 3 07:00 – 15:15 1 in 3 Saturdays off (Saturday shift 07:00 – 15:00) Reporting to an Operations Manager, you will be responsible for leading and motivating your team to deliver operational and service excellence across all business KPIs, continually striving to improve efficiency and service through effective communication, colleague engagement, coaching and development of your team.

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we're all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.