Product Owner

Serving our customers, communities, and planet a little better every day. Salary Range from £50,240 - £75,360 & Benefits & annual bonus. Work Level – 2. Location – Edinburgh, Permanent, blended working. Office Attendance- Our roles are hybrid. However, you should be able to work from your nearest IMS office 2-3 days per week for this position. Occasional travel to other Tesco offices may also be required. Monday to Friday 09:00 -17:00. 36 hours per week. Closing Date - Applications close 24 June 2025 at 17:00. Our vision at Tesco Insurance is to become a digital-first insurer. We're embarking on an exciting digital transformation to modernise services for our 2.2m customers. By leveraging AI, chat/messaging and the power of Tesco Clubcard data, we aim to revolutionise help and support and create a personalised, predictive, and perfected digital experience. Opportunity We're looking for a dynamic Product Owner (PO) to join our Digital Product team. This exciting new role will be responsible for transforming account and policy management and introducing chat/messaging to our existing customers. You'll report to a Product Manager and collaborate closely with our Product, Design, Analytics, and Technology teams to translate insights into impact. We're looking for a passionate PO with a proven track record in digital transformation who will bring innovation and take the initiative to drive us forward. What you'll be doing • Product roadmap: Supporting the development and delivery of our digital servicing product strategy, roadmap and Objectives and key results (OKRs). • Product discovery: Gathering qualitative and quantitative insights about our market and customer needs. Analysing user behaviour to derive actionable insights and inform decision-making. • Customer engagement: Engaging directly with our customers throughout the product lifecycle, ensuring that their needs are built into our digital transformation, product backlogs and releases. • Collaboration and communication: Working closely with marketing, product, customer service, and technology teams to align digital changes with overall business objectives. • Backlog management: Balancing competing priorities and ensure backlogs are informed by robust feedback loops. • Delivering outcomes: Developing and managing business cases for digital initiatives and identifying the actions needed to realise the benefits. • Performance management: Managing and reporting on performance against digital OKRs; and ensure the achievement of digital OKRs.

Serving our customers, communities, and planet a little better every day. We deal in the personal – from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you've worked hard for. Everything we do is about making things better. Not just for others, but for you too. It's why you'll get bags of choice and plenty of development. It's why you'll always be heard and find balance that works for you. It's why you'll feel totally at home in a place where everyone's welcome.