Hoya Vision Care
Website:
hoyavision.com
Job details:
Specific Requirements:
- Specialises in training and enhancing product knowledge of the general trade.
- Conducting troubleshooting visits to execute lens adaptations.
- Identify selling possibilities and evaluate customer needs.
- Strong communication, negotiation and influencing skills.
- Good understanding of business operations management.
- Commitment and vision to take the brands upwards.
- Relationship Management.
- Sales and Revenue Orientation.
- Analytical skills and data crunching.
- In-depth technical knowledge of Product.
Responsibilities:
Training Management
- Efficiency in troubleshooting to reduce lens returns.
- Provide training to internal staffs on new product and design.
- Enhance the dispensing skills of the ECP to sell higher end products.
Sales Management
- Conducting market research to identify selling possibilities and evaluate customer needs.
- Setting up meetings with potential clients and finding solutions for their demands and concerns.
- Prepare and deliver appropriate presentations on products and services.
- Generate reports with sales and financial data for review with higher-ups.
- Collaborate with team members to achieve better results.
- Gather feedback from customers or prospects and share with internal teams.
- Execute visibility norms across the territory as per set merchandising standards by channel.
- Track competitors’ activities monthly, create process documents and communicate the same to the management and plan/execute counter strategies accordingly.
- Implement sales promotions.
- Handling of product complaints.
- Conduct periodic audits on visibility with selected customers, improve presence by maintaining good relations with key customers in the region.
- Responsible for the brand growth and strategies to drive sales.
- Investigate historical data for market dues. Take actions in order to encourage timely payments. Resolve billing issues. Resolve customer credit issues.
Qualifications:
BSc/Msc. In Optom
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