PhonePe
Website:
phonepe.com
Job details:
About PhonePe Group:
PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.
Culture
At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us!
Team and Responsibilities
About Us: PhonePe (phonepe.com) is the leader in UPI based payments in India with a market share of more than 45%. Our goal is to make payments so easy, secure, and universally accepted that people never feel the need to carry cash or cards again. We already are witnessing the mobile revolution, which has changed the way we manage our money on the go. We see ourselves leading this change, through technology and dogged customer centricity. PhonePe went live in 2016 and today, we have 500+ million registered users - the first internet Indian company to do this and 40+ million merchants live on our platform.
Job Objective: The role is responsible for accelerating our presence in offline space by driving merchant acquisition, sales & servicing within an assigned geographical area through a team of Team Leaders and Free Lancers. The incumbent will play a key role in driving market share of PhonePe in offline business, while remaining compliant from business perspective.
The role will manage a team of 6-7 Team Leaders and their team of Free Lancers. The Territory Sales Manager will report to the Channel Sales Manager.
Business Growth -
- Grow merchant network by driving acquisition and servicing to attract and retain them
- Drive quality in execution by audits and review mechanisms
- Meet merchants to present products and manage escalations
- Monitor competition within assigned territory and share inputs with leadership team
- Drive acquisition and win-back productivity to ensure market leadership
- Ensure payout closure and NOC from BDEs and FLs/TLs for all payments
- Correct placement of devices to ensure maximum asset utilization
Infrastructure Management:
Manage collateral and devices to ensure no loss or leakage
Brand Visibility -
- Ensure brand visibility in assigned territory leveraging collaterals provided by the organization
- Participate in promotional events and other BTL activity (e.g. Road shows and trade shows) to cultivate customer relationships
Data Management:
- Understand trackers and download the relevant information to the team
- Analyze the basic data from the trackers to drive business
People Management-
- Facilitate hiring of TLs/FLs to ensure 100% manning in their territories
- Onboard & provide on-the-job-training to the frontline sales team to improve performance
- Monitor KPIs and coach team members on an ongoing basis
- Work towards retention and engagement of the front-line sales team
- Drive execution rigor by being in the market and observing BDEs/BDAs
- Motivate the team by regularly communicating about monthly schemes and incentives
Requirements:
- MBA/ Graduation from Tier 3 / Tier 4 campus with good academic record (Preferred)
- Proven working experience of 2 - 4 years in sales managing sales team (off roll / on roll)
- Experience in Telecom, Payments Business are highly preferred (B2C experience)
- Excellent interpersonal skills and a strong sales/customer service focus
- Field sales experience with proven track record of increasing sales and revenue
- Exposure to the start-up environment is an added advantage
- Problem solving abilities with strong bias for impact
- Strong ethics and discretion while dealing with customers
- Drive for result, able to demonstrate/quantify success relative established targets & metrics
- Basic understanding of MS Office (Excel, PowerPoint, etc)
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