Who We Are
Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.
With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.
From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.
Position Overview
We are seeking a Senior Apache NiFi Administrator with strong hands-on expertise in Apache NiFi administration, AWS cloud administration and Terraform. This role will support enterprise data-flow platforms in production while also contributing to new environment builds, cloud modernization, and platform migration initiatives.
The ideal candidate brings deep operational experience supporting NiFi in complex enterprise environments, with a strong focus on platform reliability, performance, security, high availability, and incident response. This individual must also have proven experience deploying and supporting migration efforts from on-prem infrastructure to cloud-based environments.
Key Responsibilities
Administer, support, and maintain Apache NiFi clusters in enterprise production environments
Manage NiFi flows, processors, queues, templates, parameter contexts, and controller services
Perform installation, configuration, upgrades, patching, and lifecycle management of NiFi platforms
Monitor platform health, throughput, latency, failures, and overall system performance
Troubleshoot flow failures, back-pressure issues, cluster instability, and node failures
Manage NiFi security, including TLS/SSL, certificates, access controls, users, and policies
Perform root cause analysis and lead resolution of platform incidents and production issues
Ensure high availability, recoverability, node health, and data integrity across environments
Participate in new environment builds
Maintain operational documentation, runbooks, SOPs, and support procedures
Required Qualifications
Unix
Apache NiFi Administration
5+ years of hands-on experience administering and supporting Apache NiFi in enterprise environments
Strong experience with NiFi clusters, flows, processors, queues, controller services, upgrades, and configuration management
Proven ability to troubleshoot performance issues, flow failures, back-pressure, and node-level incidents
Experience managing NiFi security, including certificates, TLS/SSL, user access, and policy administration
Strong knowledge of production support, platform monitoring, and incident response
AWS Administration
Strong hands-on experience with AWS Administration in enterprise production environments
Working knowledge of AWS services using Terraform to provision services such as
Experience supporting secure, scalable, and highly available cloud environments
Building AWS platform using Terraform
Operations & Support
Experience remediating security vulnerabilities, including CVE patching, OS patching, and library updates
Experience using ticketing tools such as Jira, Cherwell, Ivanti or similar
Ability to create and maintain runbooks, SOPs, and operational support documentation
Comfortable working in incident-driven, 24x7 production support environments
Strong experience working with onshore and offshore teams