Website:
unevoconsultant.in
Job details:
Company Description UNEVO CONSULTANT is a digital marketing agency focused on transforming clients’ online presence through tailored strategies and measurable outcomes. The team offers a wide range of services, including SEO, social media management, PPC, content and email marketing, web design and development, influencer marketing, CRO, reputation management, Bing marketing, and advanced analytics. Experienced professionals collaborate closely with businesses to align campaigns with specific goals and drive sustained growth. UNEVO CONSULTANT is committed to using cutting-edge digital tools and innovative techniques to maximize ROI and enhance brand visibility for clients.
Role Description The Tele Caller will handle outbound and inbound calls to engage prospective and existing clients, explain UNEVO CONSULTANT’s digital marketing services, and generate qualified leads. Daily responsibilities include following call scripts, maintaining call logs, updating CRM records, scheduling follow-up calls or meetings, and providing clear information about service offerings and pricing. The role also involves coordinating with the sales and marketing teams, sharing customer feedback, and contributing to campaign outreach efforts. This is a full-time hybrid role based in Ranchi, with a combination of in-office work and some work-from-home flexibility.
Qualifications
- Candidates should possess strong verbal communication skills, active listening, and a clear, professional telephone manner.
- Candidates should possess basic computer literacy, familiarity with CRM or call management tools, and ability to maintain accurate records.
- Candidates should possess customer service skills, including empathy, problem-solving, and the ability to handle objections and inquiries calmly.
- Candidates should possess time management and organizational skills to handle high call volumes and meet daily and weekly targets.
- Candidates should possess foundational knowledge or interest in digital marketing services such as SEO, social media, PPC, and content marketing.
- Relevant experience in telecalling, telesales, customer support, or call center roles is preferred.
- Minimum educational qualification: High school diploma or equivalent; higher education in business, marketing, or a related field is an advantage.
- Ability to work in a hybrid setup from Ranchi, demonstrate reliability, and collaborate effectively with cross-functional teams.
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