Website:
uprisefinn.com
Job details:
Company Description Uprisefinn Consultancy Services Pvt. Ltd. is a growing consulting organization focused on delivering practical business solutions and value-driven services to clients across diverse industries. The company emphasizes professional excellence, ethical practices, and measurable results for its customers. Team members are encouraged to develop their skills, collaborate, and contribute to high-impact projects. Uprisefinn offers a structured work environment with opportunities to learn and advance within the organization.
Role Description This is a full-time, on-site Telesales Specialist role based in Ahmedabad. The Telesales Specialist will engage with prospective and existing customers over the phone, present relevant products or services, and convert leads into successful sales. Daily responsibilities include making outbound and inbound calls, understanding customer needs, explaining offerings clearly, addressing questions or concerns, and maintaining accurate records in the CRM or sales tracking systems. The role involves following up on leads, meeting or exceeding sales targets, coordinating with the sales and customer service teams, and sharing feedback to improve scripts and campaigns. The Telesales Specialist is also expected to participate in training sessions to stay updated on products, processes, and best practices.
Qualifications
- Candidates should possess strong Sales skills, including lead conversion, negotiation, and target-oriented selling.
- Candidates should possess excellent Communication skills, including clear verbal communication, active listening, and professional telephone etiquette.
- Candidates should possess Customer Service and Customer Support skills to handle inquiries, resolve issues, and maintain positive customer relationships.
- Candidates should possess Training-related capabilities, such as willingness to learn, adapt to new processes, and support knowledge sharing within the team.
- Prior experience in telesales, inside sales, or call center operations is preferred.
- Ability to work in a structured, on-site environment in Ahmedabad and collaborate with cross-functional teams.
- Basic computer proficiency and familiarity with CRM or call management tools is advantageous.
- Minimum educational qualification of a high school diploma; a graduate degree in business or a related field is an added advantage.
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