Fox Domotics Private Limited
Website:
foxdomotics.com
Job details:
Company Description Fox Domotics Private Limited designs and manufactures a range of smart home and automation products, including touch switches, Wi-Fi touch switches, tubular motors, curtain motors, TV lift motors, swing door motors, and shutter motors. Backed by an experienced R&D team, the company focuses on delivering durable, efficient products at competitive prices. The brand is known for reliable performance and long-lasting quality across its product portfolio. Fox Domotics is committed to “Inventing Smart Systems” that are affordable, energy-efficient, and practical for everyday use. Team members join a growing organization that values innovation and customer trust.
Role Description The Telesales Specialist is a full-time, on-site role based in Mumbai. This role involves making outbound calls to potential and existing customers, presenting product features and benefits, and guiding customers through the sales process. The Telesales Specialist will handle inbound inquiries, provide clear and accurate information, and follow up on leads to maximize conversion. Daily activities include maintaining call logs, updating the CRM with customer interactions, coordinating with the sales team on opportunities, and meeting defined sales and performance targets. The role also includes supporting customers with basic product-related questions and participating in ongoing training to stay current on product offerings and sales techniques.
Qualifications
- Candidates should possess strong Customer Service and Customer Support skills to handle inquiries and resolve issues effectively.
- Candidates should possess excellent Communication skills to explain product features clearly and build rapport over the phone.
- Candidates should possess solid Sales skills, including lead follow-up, negotiation, and closing techniques.
- Candidates should possess the ability to deliver and receive Training on products, processes, and sales best practices.
- Prior experience in telesales, inside sales, or call center environments is preferred.
- Comfort using CRM tools, call management software, and basic office applications.
- Goal-oriented mindset with the ability to work with daily, weekly, and monthly targets.
- Minimum education: high school diploma; a degree in business, marketing, or a related field is an advantage.
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