Website:
edrix.in
Job details:
Company Description Edrix HigherEd is committed to building essential skills for modern professionals through advanced digital learning experiences. The organization offers programs in Management, Technology, Leadership, and Marketing, designed in collaboration with leading universities and institutes. Courses are interactive, live project-based, and focused on measurable outcomes that help learners upskill and grow their careers. The workplace culture encourages team members to pursue their ambitions while contributing to an innovative and learner-centered e-learning environment. Edrix HigherEd values collaboration, continuous improvement, and a shared mission of delivering high-quality education.
Role Description The Telesales Specialist will engage prospective learners via phone to introduce Edrix HigherEd programs, understand their needs, and recommend suitable courses. Day-to-day responsibilities include handling inbound and outbound calls, explaining program features and benefits, addressing queries, and guiding potential learners through the enrollment process. The role involves maintaining accurate records in the CRM, following up with leads, meeting sales targets, and collaborating with the marketing and operations teams to improve lead quality and conversion. This is a full-time, on-site role based in Noida, requiring consistent presence during office hours and active participation in team meetings and training sessions.
Qualifications
- Strong Communication skills, including clear verbal communication and active listening.
- Proven Sales experience, with the ability to convert leads and meet defined targets.
- Customer Service and Customer Support skills to handle inquiries, resolve concerns, and build long-term relationships.
- Experience in Training or willingness to learn and use product and sales training to improve performance.
- Basic proficiency with CRM or sales management tools and comfort working with data and call logs.
- Ability to work on-site in Noida and manage a high volume of calls in a fast-paced environment.
- Strong organizational and time-management skills, with attention to detail and follow-through.
- Previous experience in education, e-learning, or telesales is an advantage; a relevant diploma or bachelor’s degree is preferred.
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