Website:
carbonandchrome.in
Job details:
About the Company
Carbon and Chrome Automotive Studio is a Saint-Gobain authorised car detailing and paint protection studio in Viman Nagar, Pune. We specialise in ceramic coating, paint protection film, car detailing, vinyl wraps, and car accessories. Rated 4.8 stars on Google with a growing customer base across Pune.
About the Role
We are looking for a Telesales Executive to join our team at our Viman Nagar studio. You will handle both inbound enquiries from customers interested in our services and outbound calls to generate new bookings and follow up on leads.
This is a ground-floor opportunity at a fast-growing studio with a strong local reputation. If you are good on the phone, enjoy talking to people, and want to work in a premium automotive environment, this role is for you.
What You Will Do
- Handle inbound calls and WhatsApp enquiries from customers asking about ceramic coating, PPF, detailing, and accessories
- Make outbound calls to warm leads, past customers, and prospects to generate new bookings
- Convert inbound and outbound enquiries into confirmed studio appointments
- Explain our services clearly and simply to customers who may not be familiar with car protection or accessories
- Follow up on quotes and pending enquiries to close bookings
- Maintain a call log and update customer records regularly
- Coordinate with the studio team to confirm appointment slots and communicate timelines to customers
- Follow up with existing customers for repeat services, seasonal packages, and referrals
- Collect customer feedback post-service and flag any concerns to the team
What We Are Looking For
- 2 to 5 years of experience in telesales, inside sales, or customer service
- Proven track record of handling both inbound and outbound calls
- Clear and confident communication in Hindi and English
- Comfortable with WhatsApp-based customer communication
- Ability to explain services simply without using technical jargon
- Target-oriented with a positive and persistent attitude
- Organised with good follow-up habits — no lead left behind
- Genuine interest in cars is a plus but not mandatory
- Freshers and interns with strong communication skills are welcome to apply
Compensation
- Experienced candidates (2 to 5 years): ₹22,000 per month
- Interns and freshers: ₹12,000 per month
Location
On-site — Carbon and Chrome Automotive Studio
Shop No. 3 and 4, Ramwadi, Viman Nagar, Pune 411014
How to Apply
Send your CV to info@carbonandchrome.in or WhatsApp on +91 84840 92049 with the subject line: Telesales Application
Click on Apply to know more.