Website:
aurawill.in
Job details:
Job Title: Telesales Specialist
Company: Aurawill
Employment Type: Full-Time
Location : Coimbatore (On site)
About the Company
Aurawill is a fast-growing health and wellness brand trusted by 1,00,000+ families across India. We are committed to bringing back wholesome, chemical-free nutrition through thoughtfully crafted, traditionally prepared foods made with carefully selected natural ingredients.
Driven by innovation and a passion for healthy living, Aurawill is building products that make nutritious eating simple, convenient, and accessible for every family.
Job Description:
We are looking for a proactive and target-driven Telesales Executive to convert leads into customers, drive product sales, and build lasting customer relationships through outbound calling and consistent follow-ups.
Key Responsibilities:
- Make outbound calls to leads, website inquiries, and cart-abandoners to convert them into paying customers.
- Explain product benefits and recommend the right pack size/plan based on customer needs.
- Convert one-time buyers into monthly subscribers.
- Follow up on orders (including COD) to confirm and reduce cancellations/returns.
- Handle customer queries on ingredients, usage, delivery, and payment.
- Re-engage inactive customers and drive repeat purchases.
- Cross-sell and upsell related products where relevant.
- Maintain accurate call logs and lead records in the CRM.
- Respond to customer inquiries through phone, email, and chat.
Candidate Requirements:
- 1–3 years of experience in Telesales, Inside Sales, or Customer Service with a sales component.
- Excellent verbal communication skills in English; Hindi is an added advantage.
- Strong persuasion and objection-handling skills.
- Comfortable making a high volume of calls daily.
- Basic knowledge of CRM tools and MS Office/Excel.
- Self-motivated and target-driven.
Immediate Joiners Preferred.
How to Apply
Interested candidates can send their updated resume to:
📧 prasathtsmc@gmail.com
Click on Apply to know more.