Website:
ambus.co.in
Job details:
Company Description Ambus is a leading vehicle fabricator specializing in ambulances, custom vans, buses, and other specialty vehicles designed for diverse operational needs. The company focuses on precision engineering, quality craftsmanship, and safety to deliver reliable solutions for medical, luxury, and specialized transport. Ambus emphasizes innovation and customization, tailoring each vehicle to client specifications and industry standards. The team is driven by a commitment to excellence, customer satisfaction, and long-term partnerships within the fabrication and transportation sectors.
Role Description The Telesales Specialist will manage inbound and outbound calls to generate leads, promote Ambus vehicle solutions, and convert prospects into customers. Day-to-day responsibilities include understanding customer requirements, presenting product features and benefits, handling objections, and following up to close sales opportunities. The role involves maintaining accurate records of calls and interactions in CRM systems, coordinating with the sales and operations teams, and supporting customers with information on pricing, specifications, and delivery timelines. The Telesales Specialist will also assist in customer retention by providing post-sale support and identifying upselling or cross-selling opportunities. This is a full-time, on-site role based in Faridabad.
Qualifications
- Candidates should possess strong Customer Service and Customer Support skills to handle inquiries, resolve concerns, and build long-term relationships.
- Candidates should possess clear and effective Communication skills to explain product details, negotiate, and interact with diverse stakeholders.
- Candidates should possess Sales skills, including lead generation, persuasion, and closing techniques in a telesales or inside sales environment.
- Candidates should possess Training-related skills to quickly learn product specifications, compliance requirements, and internal processes and to share knowledge with colleagues when needed.
- Prior experience in telesales, inside sales, or call center roles, preferably in automotive, fabrication, or related industries.
- Comfort using CRM software, call management tools, and basic office applications.
- Ability to work on-site in Faridabad, manage high call volumes, and meet performance targets.
- Minimum of a high school diploma; a degree in business, marketing, or a related field is an advantage.
Click on Apply to know more.