Website:
paperbox-bspl.co.in
Job details:
Company Description PaperBox Business Services Pvt. Ltd. is a diversified business solutions company specializing in Real Estate, Insurance, and IT Services. The organization focuses on helping individuals, families, and businesses make informed decisions through reliable, transparent, and customer-centered solutions. In insurance, PaperBox offers tailored coverage options that protect key assets for both personal and commercial clients. The IT division delivers technology-driven services, digital transformation, and automation solutions that enhance operational efficiency. Guided by trust, integrity, and excellence, PaperBox is committed to simplifying complex choices and empowering clients with expert guidance and innovative services.
Role Description The Telesales Representative – Insurance will be responsible for engaging potential and existing customers over the phone to explain insurance products, understand their needs, and recommend suitable coverage options. Daily tasks include making outbound calls, responding to inquiries, providing policy information, generating and qualifying leads, and following up to close sales in line with company guidelines. The role involves maintaining accurate records in CRM systems, meeting individual and team sales targets, and collaborating with colleagues and supervisors to refine sales approaches. The representative will also handle basic customer support related to insurance products and participate in training sessions to stay updated on product features, compliance standards, and best practices. This is a full-time, on-site role based in the Pune Division.
Qualifications
- Candidates should possess strong Communication skills, including clear spoken language proficiency.
- Candidates should possess Customer Service and Customer Support skills to handle inquiries, resolve concerns, and maintain client satisfaction.
- Candidates should possess Sales skills, including lead generation, negotiation, and closing, with a focus on insurance products.
- Candidates should possess Training and learning agility, with the ability to absorb product knowledge and apply feedback to improve performance.
- Relevant skills such as basic computer proficiency, familiarity with CRM tools, and accurate data entry would be beneficial.
- Prior telesales or insurance sales experience is preferred; a background in financial services or customer-facing roles is an advantage.
- A minimum of a high school diploma or equivalent is required; a degree in business, commerce, or a related field is an added plus.
- Ability to work on-site in Pune Division, meet performance targets, and adhere to regulatory and ethical standards in insurance sales.
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