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Company Description The Good Füd is a nutrition-focused food company dedicated to making healthy eating simple and enjoyable. A team of nutritionists, chefs, and food enthusiasts designs precisely calorie-counted, balanced meals tailored to individual goals and lifestyles. The company delivers daily customized meals that are both nutritious and flavorful, aiming to remove guesswork and compromise from mealtime. Its mission is to ensure food not only satisfies hunger but also fuels, supports, and delights customers as they pursue better health and wellness.
Role Description The Telesales Representative is a full-time, on-site position based in the Greater Bengaluru Area. This role involves making outbound calls to potential and existing customers, presenting The Good Füd’s meal plans, and converting inquiries into sales. The representative will handle inbound calls, respond to questions about products and services, and provide clear information on pricing, customization options, and delivery schedules. Daily tasks include maintaining accurate records in the CRM system, following up on leads, and meeting individual and team sales targets. The role also includes collaborating with customer support and operations teams to ensure a smooth customer experience and participating in regular training to stay updated on offerings and best practices.
Qualifications
- Strong Communication skills, including clear verbal articulation and active listening.
- Customer Service and Customer Support skills to handle inquiries, resolve concerns, and build long-term relationships.
- Sales skills, including lead conversion, objection handling, and negotiation.
- Training mindset, with the ability to learn product details quickly and apply feedback to improve performance.
- Comfort working in a fast-paced, target-driven environment, preferably with prior telesales or call center experience.
- Basic computer literacy and familiarity with CRM or call management tools.
- Ability to work on-site in the Greater Bengaluru Area and maintain a professional, customer-centric approach.
- High school diploma or equivalent; additional education in business, marketing, or related fields is an advantage.
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