SOLARA Home
Website:
solara.in
Job details:
Company Description SOLARA Home is a direct-to-consumer brand focused on products that support healthy living at home. The company offers solutions that help individuals sleep better, eat healthier, and stay fit. SOLARA Home designs its products to be practical, easy to use, and suitable for everyday lifestyles. Team members contribute to a mission of improving overall well-being through accessible home wellness products.
Role Description The Telesales Representative at SOLARA Home is a full-time, on-site role based in Hyderabad. The role involves making outbound and handling inbound calls to introduce SOLARA Home products, explain features and benefits, and close sales with prospective and existing customers. The representative will respond to customer inquiries, provide product information, and ensure a positive customer experience throughout the sales process. Daily tasks include maintaining accurate records of calls and sales in the CRM, following up on leads, meeting or exceeding sales targets, and coordinating with team members to share feedback and improve sales processes. The role also includes participating in product and sales training sessions to stay updated on offerings and best practices.
Key Responsibilities • Live Demonstrations: Conduct engaging, high-energy live product demos at retail partner counters, industry exhibitions, and brand activation events. • Virtual Sales: Handle WhatsApp and video call demonstrations to effectively convert warm online leads into customers. • Customer Engagement: Educate customers on product features, answer queries, and confidently close sales. • Reporting & Feedback: Maintain accurate daily sales reports and collect valuable on-the-ground customer feedback to share with the product team. • Target Achievement: Work consistently towards meeting and exceeding monthly sales and conversion targets.
Qualifications
- Strong Communication skills, including clear speaking, active listening, and the ability to explain product features and benefits effectively.
- Customer Service and Customer Support skills to handle inquiries, resolve issues, and maintain positive relationships with customers.
- Sales skills, including lead follow-up, negotiation, and closing techniques in a telesales or inside sales environment.
- Training experience or willingness to participate in ongoing training to continuously improve product knowledge and sales performance.
- Prior experience in telesales, call center operations, or retail sales is preferred.
- Comfort using CRM tools, call systems, and basic office software to track interactions and performance.
- Goal-oriented mindset with the ability to work in a target-driven environment and handle high call volumes.
- Minimum high school diploma or equivalent; a degree in business, marketing, or a related field is an advantage.
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