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Company Description iZaG Private Limited focuses on providing food and wellness products that are traditionally backed and supported by scientific evidence. The company is dedicated to helping individuals and families make informed choices about what they consume, emphasizing transparency and factual information. iZaG engages its community through ongoing research and sharing insights about healthier options. The organization values trust, care, and education, encouraging people to share reliable knowledge with those they care about.
Role Description The Telesales Specialist is a full-time, on-site role based in Ahmedabad. The person in this role will handle inbound and outbound calls to inform potential customers about iZaG’s products, explain their benefits, and close sales in line with company targets. Daily responsibilities include responding to customer inquiries, providing product information, recording customer details in the CRM system, and following up on leads and prospects. The Telesales Specialist will collaborate with the sales team, share customer feedback, and participate in training sessions to stay updated on product knowledge and sales techniques. This role requires consistent professionalism, clear communication, and a strong focus on customer experience.
Qualifications
- Strong customer-facing abilities, including Customer Service and Customer Support skills.
- Excellent Communication skills, both verbal and written, with a clear and polite phone manner.
- Proven Sales experience or aptitude, with the ability to convert leads and meet targets.
- Experience in Training or a willingness to learn and participate in regular skill development.
- Basic computer literacy and familiarity with CRM or call management tools.
- Ability to work on-site in Ahmedabad and manage a full-time schedule.
- Prior telesales or call center experience in consumer products or wellness sectors is an advantage.
- Minimum high school diploma; a degree in business, marketing, or a related field is preferred.
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