Flight Desk India
Website:
flightdeskindia.com
Job details:
Company Description Flight Desk India is a travel-focused company dedicated to helping customers turn their travel dreams into memorable experiences. The organization believes that travel enriches people’s lives and strives to provide services that make journeys rewarding and enjoyable. With a strong customer-centric outlook, Flight Desk India aims to deliver reliable, friendly, and efficient travel assistance. Team members are encouraged to contribute to a culture that values enthusiasm for travel and high-quality service.
Role Description This is a full-time, on-site Telesales role based in the Mohali district. The telesales fresher will handle inbound and outbound calls, introduce customers to travel services and packages, and assist in answering questions about bookings, schedules, and pricing. The role involves following up on leads, maintaining accurate call and customer records, and working with the sales team to meet daily and monthly targets. The telesales team member will also support customers in resolving basic issues and ensure a positive, professional experience during every interaction.
Qualifications
- Strong communication and active listening skills, with a clear and confident telephone manner.
- Basic sales and negotiation abilities, with interest in learning lead conversion and customer persuasion techniques.
- Customer service orientation, including patience, problem-solving, and the ability to handle queries courteously.
- Comfort with using computers, CRM or call management tools, and basic data entry.
- Willingness to learn about travel products and services; prior interest in the travel industry is an advantage.
- Minimum educational qualification: higher secondary or equivalent; graduates are encouraged to apply.
- Flexibility to work in rotational shifts if required and readiness to work on-site in Mohali district.
Click on Apply to know more.