Website:
gcamobility.com
Job details:
Company Description Global Campus Alliance (GCA) is a global mobility company that connects individuals, institutions, and businesses with opportunities across borders. The organization offers integrated services in international education, travel, global partnerships, career guidance, visa support, and business consulting. GCA focuses on accessibility, transparency, and personalized guidance to help students, professionals, and organizations navigate their international journeys with confidence. Its mission is to simplify global mobility while fostering meaningful educational, professional, and cultural experiences. As a trusted partner, GCA supports clients in pursuing higher education abroad, planning international travel, building institutional collaborations, and exploring global business opportunities.
Role Description This is a full-time, on-site Telesales Consultant role based in Kerala, India. The Telesales Consultant will engage with prospective and existing clients via phone and digital channels to understand their international education and mobility needs, present GCA’s services, and guide them toward suitable solutions. Day-to-day responsibilities include handling inbound and outbound calls, qualifying leads, explaining service offerings clearly, and following up to convert inquiries into enrollments or service agreements. The role involves maintaining accurate records in the CRM system, coordinating with internal teams for smooth service delivery, and providing courteous, timely support to ensure a positive customer experience. The Telesales Consultant will also participate in sales campaigns, meet defined performance targets, and provide feedback to improve processes and client communication.
Qualifications
- Candidates should possess strong Sales and Sales Consulting skills, with the ability to identify needs, present solutions, and close opportunities ethically and effectively.
- Candidates should possess excellent Communication skills, including clear spoken and written Malayalam & English, and the ability to explain complex information in a simple, professional manner.
- Candidates should possess solid Customer Service skills, focusing on empathy, responsiveness, and building long-term trust with diverse clients.
- Candidates should possess Training-related skills, such as the ability to absorb product knowledge quickly and support clients in understanding processes, requirements, and next steps.
- Additional qualifications that would be beneficial include prior telesales or inside sales experience, familiarity with CRM tools, knowledge of international education or travel services, and proficiency in regional languages.
- A relevant diploma or bachelor’s degree and the ability to work on-site in Kerala, India with flexibility to meet peak-time demands are preferred.
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