E-WENT Electric Vehicles
Website:
e-went.com
Job details:
Job Title: Telesales – EV 2Wheeler Department
Experience: 1–2 Years
Salary: ₹15,000 – ₹16,000 Monthly Gross
Qualification: Graduate (Mandatory)
Location: Merlin infinite DN51, KOLKATA
Employment Type: Full-time
Job Summary
We are hiring a Telecaller with 1–2 years of experience to support our EV 2-wheeler operations. The candidate must be soft-spoken, have excellent communication skills, and be able to professionally handle interactions with both customers and dealers.
Key Responsibilities
- Make outbound and inbound calls to customers and dealers.
- Provide clear and accurate product-related information about EV 2-wheelers.
- Coordinate with dealers for sales follow-ups, documentation, and queries.
- Handle customer enquiries, complaints, and service-related follow-ups.
- Maintain proper call logs, follow-up records, and CRM updates.
- Work closely with the sales and service teams to support operations.
- Achieve daily calling targets and ensure timely communication.
- Build and maintain positive relationships with customers and dealers.
Required Skills & Competencies
- Excellent verbal communication skills.
- Soft-spoken, polite, and customer-friendly attitude.
- Ability to handle customers and dealers with patience and professionalism.
- Good listening, problem-solving, and persuasion skills.
- Basic computer knowledge (MS Office, CRM entry).
- Ability to multitask and meet daily targets.
- Willingness to work with dedication and learn about EV 2-wheeler products.
Eligibility Criteria
- Graduate in any discipline (must).
- 1–2 years of tele calling/customer service experience.
- Experience in automotive/EV industry (added advantage).
- Fluency in English, Hindi, and Bengali required.
Benefits
- Stable in-hand salary
- Supportive work environment
- Incentives (if applicable)
- Opportunity to grow in the EV sector
Click on Apply to know more.