- Location
- Mumbai, Maharashtra, India
- Job type
- Full-time
About the role
RG Stone Urology & Laparoscopy Hospital
Website:
rghospitals.com
Job details:
Job Description
Role:- Telephone Operator
Location: - Khar West, Mumbai
What You’ll Do: -
- Answers incoming calls.
- Directs call to patient’s rooms, staff, or departments through the system.
- Places outgoing calls.
- Monitor automated systems for placing collect calls and intervene for a callers needing assistance.
- Provides information about hospital services to concerned person.
- To answer queries of patient and provide details about the Doctors and Hospitals.
- Must be polite and courteous while answering the phone.
- To deal with the people who call at the hospital and solve their queries.
- To give priority to emergency call and to co-ordinate with the consultants / respective department for the same.
- To treat all communication about patients, staff, and other organizational business confidentially.
- To be involved in quality Assurance / Quality control activities.
- To perform all the jobs as may be assigned due to exigencies of work.
- Participation in Continuous Quality Improvement.
What We Are Looking For
What We Offer
- Competitive salary and benefits package
- Opportunities for professional development and career growth
- A collaborative and inclusive work environment
Mandatory Skills
Communication
Location
Mumbai
Department
Communication- E.P.B.X Exchange
Click on Apply to know more.
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