Website:
travelgeek.co.in
Job details:
Company Description Travel Geek Co Pvt Ltd is a comprehensive travel services enterprise known for superior customer satisfaction and efficient, hassle-free trip planning. With over a decade of experience in Travel and Tourism, the company combines deep industry expertise with a vast global network to create tailored travel management solutions for clients. Travel Geek partners with 400+ airlines and maintains over 1 million contracted rates with hotels and resorts worldwide, enabling cost-effective, value-driven travel options. The team emphasizes personalized service, proactive problem-solving, and innovative planning to deliver reliable and efficient travel experiences. Employees join a business that focuses on quality, integrity, and long-term client relationships.
Role Description This full-time, on-site Telemarketer role is based in Bengaluru and focuses on engaging potential and existing customers to promote Travel Geek’s travel services and offerings. Day-to-day responsibilities include making outbound calls, responding to inbound inquiries, explaining travel packages, and clearly communicating pricing and value propositions. The Telemarketer will schedule appointments or follow-up calls for interested customers, record and update customer information in internal systems, and maintain accurate call logs. The role also involves addressing basic customer queries, identifying sales opportunities, and coordinating with the sales and operations teams to ensure smooth booking processes. The Telemarketer is expected to meet call and conversion targets while maintaining a professional, courteous, and customer-centric approach.
Qualifications
- Candidates should possess strong Communication and Customer Service skills to manage calls, address inquiries, and build trust with diverse customers.
- Candidates should possess solid Interpersonal Skills to establish rapport, handle objections calmly, and maintain a positive, professional demeanor.
- Candidates should possess Sales skills to identify leads, promote travel packages effectively, and support conversion and revenue goals.
- Candidates should possess Appointment Scheduling abilities to organize follow-up calls, coordinate with internal teams, and manage customer commitments efficiently.
- Additional beneficial qualifications include proficiency in spoken and written English (and local languages), basic computer and CRM skills, prior experience in telemarketing or travel industry roles, and the ability to work with defined targets and timelines.
- A high school diploma or equivalent is required; a bachelor’s degree in Business, Tourism, or a related field is an advantage.
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