Ensivo Solutions Pvt. Ltd.
Website:
ensivosolutions.com
Job details:
Company Description Ensivo Solutions Pvt. Ltd. is a leading provider of comprehensive IT services, offering end-to-end technology solutions to a diverse client base. The company is committed to delivering high levels of customer satisfaction through quality, cost-effective, and timely services. As a full-service organization, Ensivo Solutions supports clients with skilled resources, custom software development, and robust e-commerce solutions. Team members collaborate in a dynamic environment focused on innovation, reliability, and long-term client partnerships.
Role Description The Telemarketer role at Ensivo Solutions Pvt. Ltd. is a full-time, on-site position based in Nagpur. The Telemarketer is responsible for making outbound calls to prospective and existing clients, introducing company services, and generating interest in IT and e-commerce solutions. Daily tasks include conducting needs-based conversations, answering basic product and service questions, and scheduling appointments or follow-up calls for the sales team. The role also involves maintaining accurate records of calls and customer interactions, updating CRM systems, and following call scripts and compliance guidelines. Telemarketers collaborate with sales and customer service teams to support lead generation, achieve call targets, and contribute to overall business growth.
Qualifications
- Strong Communication and Interpersonal Skills to engage professionally and build rapport with diverse clients.
- Customer Service and Appointment Scheduling skills to handle inquiries, resolve basic concerns, and arrange follow-up interactions.
- Sales skills to identify opportunities, present services persuasively, and support conversion of leads into customers.
- Ability to work on-site in Nagpur with consistent attendance and adherence to scheduled shifts.
- Basic computer literacy and familiarity with CRM or call management tools.
- High level of professionalism, resilience, and comfort with high-volume calling environments.
- Prior experience in telemarketing, BPO, or call center roles is an advantage.
- Minimum educational qualification: High school diploma or equivalent; further education in business or IT is a plus.
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