Website:
ecobharat.co
Job details:
Company Description Eco Bharat is a Startup India–recognized organization pioneering road safety solutions in India through smart QR technology. The company’s QR-based emergency response system enables instant alerts, connecting vehicle owners, first responders, and family members during critical moments to ensure faster support. Eco Bharat offers solutions such as QR-based emergency alert systems, instant family and emergency services notifications, and smart parking management. By reducing emergency response time, enhancing road safety awareness, and streamlining urban parking, the company contributes to smarter and safer cities. Team members join a mission-driven environment focused on innovation and public safety.
Role Description This is a full-time, on-site Telemarketer role based in Surat. The Telemarketer will engage prospective and existing customers via phone, clearly explaining Eco Bharat’s QR-based safety and parking solutions and answering questions. Daily responsibilities include making outbound calls, providing product information, generating interest, and scheduling appointments or demonstrations for the sales team. The role involves maintaining detailed call records, following up on leads, and supporting customer service by handling basic inquiries and directing complex issues to appropriate teams. The Telemarketer will collaborate with colleagues to refine call scripts, share feedback from customers, and help improve outreach strategies.
Qualifications
- Candidates should possess strong Communication and Interpersonal Skills to engage diverse customers professionally and build rapport over the phone.
- Candidates should possess Customer Service skills to handle inquiries, provide clear information, and ensure a positive caller experience.
- Candidates should possess Sales skills to identify customer needs, create interest in Eco Bharat’s solutions, and support lead conversion.
- Candidates should possess Appointment Scheduling skills to coordinate calls, book meetings for the sales team, and manage follow-ups efficiently.
- Basic computer literacy and familiarity with CRM or call-tracking tools are beneficial.
- Ability to work on-site in Surat, manage high call volumes, and meet performance targets.
- Prior telemarketing or inside sales experience is an advantage but not mandatory.
- Minimum high school diploma or equivalent; further education in business, marketing, or related fields is a plus.
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