VIHU
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Job details:
Job Requirements
Job Title: Telecalling Team Leader at Future Property Solutions - BPO / Customer Care Role in Hyderabad, Telangana
Company Name: Future Property Solutions
Location: KPHB Colony, Hyderabad, Telangana
Salary: ₹15,000 - ₹25,000 per month
Qualification: 12th Standard / PUC
Job Description
- Lead and motivate a team of telecalling executives to achieve customer care goals.
- Monitor and manage call center operations to ensure efficient and effective service delivery.
- Train and onboard new team members, ensuring they are equipped to provide top-notch customer support.
- Analyze team performance metrics and implement strategies to improve results.
- Handle escalated customer inquiries and ensure timely resolution.
As a Telecalling Team Leader, you'll play a crucial role in delivering excellent customer experiences and driving the success of our customer care operations.
FAQs (Frequently Asked Questions)
Q1: What qualifications are required for the Telecalling Team Leader position?
A: Candidates should have completed their 12th Standard or PUC.
Q2: Is prior team leadership experience necessary for this role?
A: While 1-3 years of experience in a team leadership role is preferred, candidates with strong leadership skills and a customer-centric approach are encouraged to apply.
Q3: Where is the job located?
A: This position is based in KPHB Colony, Hyderabad, Telangana.
Q4: What is the salary range for this role?
A: The monthly salary for the Telecalling Team Leader position ranges from ₹15,000 to ₹25,000.
Q5: How can I apply for this job?
A: Interested candidates can submit their resumes to [Email Address]. Our recruitment team will review applications and reach out to suitable candidates.
Q6: Is this position open to female candidates only?
A: This position is open to candidates of all genders, but we encourage female candidates to apply and contribute to our diverse team.
Q7: What qualities are important for success in this role?
A: Strong leadership skills, effective communication, problem-solving abilities, and a customer-focused mindset are crucial for success as a Telecalling Team Leader.
Click on Apply to know more.