Telecaller in Bpo
Shine.com
- Location
- Greater Lucknow Area
- Job type
- Full-time
About the role
Shine.com
Website:
shine.com
Job details:
Handle
customer queries through
calls .
- Ensure customer satisfaction by resolving issues efficiently and professionally.
- Manage order-related concerns like delivery delays, refunds, and replacements.
- Maintain accurate call logs and case updates while adhering to quality and productivity standards.
- Collaborate with internal teams to ensure smooth communication and issue resolution.
Eligibility Criteria
- Excellent communication skills in English Hindi (spoken and written).
- Education: Undergraduate / Graduate (any stream).
- Experience: Freshers and experienced candidates can apply.
- Comfortable with 24/7 rotational shifts (9 working hours including 8 productive hours + 1 hour break).
- 6 days working , 1 rotational week off.
- On-the-job training provided (certification required post-training).
This job is provided by Shine.com
Click on Apply to know more.
This page is fully interactive when JavaScript is enabled. Please enable JavaScript to apply or browse related roles.