Qlocar Autosolution Pvt. Ltd
Website:
qlocar.com
Job details:
Company Description
Qlocar Autosolution Pvt. Ltd. is a transformative company reshaping the automotive sector by redefining how cars are bought, serviced, maintained, insured, and sold. We provide seamless and transparent solutions to help consumers choose the right car at the best market price, along with quick delivery and detailed vehicle history for used cars. Additionally, Qlocar simplifies car maintenance with service alerts, offers competitive car insurance powered by real-time driving data, and enables hassle-free listing of used cars. With a focus on innovation, we aim to provide comprehensive peace of mind to our customers.
Role Description
This is a full-time, on-site role located in Ahmedabad for a Telecaller Executive. The Telecaller Executive will engage with potential and existing customers through phone calls, provide information about Qlocar’s services, address customer inquiries, and generate leads. They will maintain accurate client records, follow up on potential leads, and support sales teams by scheduling appointments or updating client databases. As the first point of contact, their role is essential in ensuring a positive customer experience.
Qualifications
- Strong communication and interpersonal skills, with the ability to engage customers effectively over the phone.
- Proficiency in handling inquiries, resolving customer complaints, and meeting lead generation targets.
- Ability to maintain and manage client records and databases accurately.
- Problem-solving skills, attention to detail, and a customer-focused approach.
- Basic knowledge of sales and business development processes is preferred but not mandatory.
- Familiarity with the automotive or service industry is advantageous.
- Proficiency in local languages along with fluency in English will be an added benefit.
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