Website:
bharathiwebcreation.com
Job details:
Company Description
Bharathi Web Creation Pvt Ltd is a leading web design and digital marketing company based in Chennai with over 8+ years of expertise. We specialize in providing innovative and high-quality digital marketing, website design, and web development solutions. Our team of skilled professionals delivers cutting-edge designs that meet modern industry standards. Additionally, we offer comprehensive services including SEO, Social Media Marketing, Google Ads, and Website Development to help businesses succeed online.
Role Description
This is a full-time, on-site role for a Telecaller Executive based in Chennai. The Telecaller Executive will handle inbound and outbound calls, engage with potential and existing clients, provide detailed product or service information, and schedule follow-ups. Additional responsibilities include maintaining and updating records of customer interactions, addressing client queries, and ensuring customer satisfaction through effective communication.
Qualifications
- Strong verbal communication skills in English and local languages.
- Ability to handle customer inquiries and communicate product/service details effectively.
- Basic knowledge of telecommunication tools and CRM software is an advantage.
- Exceptional listening and problem-solving skills to address customer concerns effectively.
- Highly organized with the ability to maintain detailed and accurate records of calls and client information.
- Proven ability to work independently and meet targets in a structured and disciplined manner.
- Previous experience in telecalling or customer service roles preferred.
- Graduate degree or equivalent qualification in any field.
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