Legal Dev
Website:
legaldev.in
Job details:
Job DescriptionTelecaller Cum Back Office Executive
Company:DevStayZ India Private Limited
Industry: Hospitality / Hotel Industry
Location: Chitrakoot, Vaishali Nagar, Jaipur, Rajasthan
Salary: ₹12,000 – ₹18,000 per month
Job Summary
Devstayz is looking for a dedicated and customer-oriented Telecaller Cum Back Office Executive to manage customer communication, hotel booking coordination, and daily back-office operations. The ideal candidate should have good communication skills and basic computer knowledge.
Key ResponsibilitiesTelecalling Responsibilities
- Handle inbound and outbound customer calls professionally.
- Assist customers with hotel booking inquiries and reservation details.
- Follow up with guests regarding bookings, confirmations, and payments.
- Explain hotel services, offers, and room availability to customers.
- Resolve customer queries and maintain good customer relationships.
Back Office Responsibilities
- Maintain booking records and customer databases.
- Coordinate with hotel operations and support teams.
- Handle emails, WhatsApp communication, and data entry work.
- Prepare daily reports and MIS records.
- Support billing and payment follow-ups when required.
Required Skills
- Good communication skills in Hindi and basic English.
- Basic computer knowledge (MS Excel, MS Word, Email Handling).
- Customer handling and convincing skills.
- Positive attitude and teamwork ability.
- Ability to multitask and work under pressure.
Eligibility Criteria
- Graduate / Undergraduate can apply.
- Fresher and experienced candidates are welcome.
- Experience in telecalling, customer support, or hotel industry will be preferred.
Click on Apply to know more.