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Company Description A real estate company focused on property sales, rentals, and investments, offering clients a range of residential and commercial options. The organization works closely with buyers, sellers, and tenants to provide reliable guidance and transparent transactions. Team members collaborate across sales, marketing, and customer service to support client needs throughout the property search and purchase process. The company values professional communication, ethical practices, and strong local market knowledge. It offers opportunities for growth for individuals interested in building a career in real estate and customer interaction.
Role Description The Telecaller role is a full-time, on-site position based in Jaipur. In this role, the Telecaller will make outbound calls to prospective clients, respond to inbound inquiries, and provide information about available properties and services. Daily tasks include maintaining call records, updating client details in the system, scheduling appointments for the sales team, and following up with leads to support conversions. The Telecaller will answer questions, share basic property details, and ensure that client interactions are courteous and professional. The role also involves coordinating with sales and marketing colleagues to align call activities with ongoing campaigns and business objectives.
Qualifications
- Strong verbal communication skills and a clear, professional telephone manner.
- Basic computer literacy, including data entry and use of CRM or call-tracking tools.
- Ability to manage high call volumes, prioritize tasks, and follow structured call scripts.
- Customer service mindset with active listening skills and the ability to handle queries and objections.
- Comfort working on-site in Jaipur and collaborating with local sales and operations teams.
- Prior experience in telecalling, customer support, or sales is an advantage, especially in real estate or related industries.
- Minimum high school diploma or equivalent; additional training in sales or communication is beneficial.
- Willingness to learn about real estate products, local market trends, and company processes.
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