TelecallerRooman Technologiesfull-timeRequired skillscustomer servicedatabaseinterpersonal skillsAbout the role Website: rooman.com Job details: ResponsibilitiesMake outbound calls to potential or existing customers.Handle inbound customer enquiries professionally.Explain company products/services and offers.Generate leads and schedule appointments.Follow up with customers and maintain records.Achieve daily/weekly/monthly calling targets.Resolve customer complaints or escalate issues when required.Maintain an accurate customer database and call reports.RequirementsGood communication and interpersonal skills.Basic computer knowledge.Ability to convince and negotiate with customers.Customer handling and problem-solving skills.Fluency in the local language and/or English.Positive attitude and patience.QualificationsHigh school diploma or any graduate degree.Prior telecalling/customer service experience is preferred but not mandatory.This job was posted by Nethra Ramakrishna from Rooman Technologies. Click on Apply to know more. This page is fully interactive when JavaScript is enabled. Please enable JavaScript to apply or browse related roles.