Telecaller

Foodurys

Location: Lucknow, Uttar Pradesh, India
Job type: Full-time

Required skills

cold calling
communication skills
CRM
customer service

About the role

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Job details:

Role Description

Core Responsibilities in Banquet Sales

Lead Generation: Cold calling and identifying potential leads for weddings, corporate events, and social gatherings.

Appointment Setting: Convincing prospects to visit the banquet physically to see the venue setup.Package Negotiation: Discussing food menus, hall capacities, and pricing, then closing the booking.

Follow-Ups: Maintaining a CRM or Excel sheet to track previous callers and past clients for seasonal events.

Qualifications

Strong verbal communication skills in English and Hindi, with clear and polite telephone etiquette.
Basic computer proficiency, including familiarity with spreadsheets, call logs, and CRM or data entry tools.
Customer service mindset, with the ability to listen actively, handle inquiries, and resolve simple issues professionally.
Organizational and time-management skills to manage multiple calls, follow-ups, and records efficiently.
Prior experience in telecalling, customer support, or sales coordination is an advantage.
Knowledge of or interest in fresh produce, retail, or supply chain operations is beneficial.
Ability to work on-site in Lucknow, collaborate with teams, and adapt to a fast-paced environment.
Minimum high school diploma; a graduate degree in any discipline is preferred.

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