UMA Educational Services
Website:
umaeducationalservices.com
Job details:
Tele Counsellor / Buddy Counsellor (Appointment Coordinator)
🏢 Company: UMA Educational Services
📍 Location: Thane (Wagle Estate), Mumbai – Work From Office
🕒 Job Type: Full-Time
📅 Working Days: 5.5 Days / Week
📌 Open Positions: 4
🎯 About the Role
We are hiring Tele Counsellors (Appointment Coordinators) who will be responsible for connecting with student leads and booking counselling sessions for our senior counsellors.
👉 This is a non-sales role — your success is measured by appointments booked and student show-ups, not revenue.
🔥 What You Will Do
📞 Call fresh and existing leads using auto dialer
📅 Book counselling sessions with senior managers
🔁 Follow up with interested students until they attend counselling
📂 Collect basic documents (Passport, CV, Qualification)
💬 Coordinate via WhatsApp and calls professionally
📝 Update lead status in CRM/Excel daily
🎯 Ensure maximum attendance for booked appointments
📊 How Your Performance is Measured
Number of counselling appointments booked
Show-up ratio (attendance of students)
Follow-up consistency & response time
👤 Who Can Apply
6 months – 1 year experience in telecalling / customer handling
Comfortable with dialer-based calling
Good communication (Hindi + basic English)
Strong follow-up skills (very important)
Organized and disciplined with daily reporting
⭐ Bonus Points If You Have
Experience in study abroad / education / healthcare
Understanding of Germany / Dubai opportunities
💰 Salary & Growth
Fixed Salary: ₹15,000 – ₹25,000
Incentives based on appointments & show-ups
Fast growth into:
Senior Counsellor
Team Leader
🚀 Why Join UMA?
Work in a high-growth international education company
Learn Germany & Dubai placement processes
Stable role (no sales pressure)
Clear career path in counselling & operations
📩 Apply Now
📧 Email: info@umaes.co.in
Click on Apply to know more.