Website:
diligenteducations.com
Job details:
Company Description
Diligent Consulting Services specializes in simplifying the study abroad process, focusing on higher education and MBBS admissions. The organization is dedicated to helping students secure placements in top universities both in India and abroad. With expertise in navigating complex admission processes, Diligent Consulting Services ensures a smooth journey towards academic success and global opportunities.
Role Description
This is a full-time, on-site role for a Tele-counselor located in Noida. The Tele-counselor will be responsible for providing guidance to prospective students, addressing inquiries about educational programs, and explaining admission procedures. Other responsibilities include assisting with application processes, maintaining accurate records of interactions with clients, and ensuring prompt follow-ups to address client needs effectively.
Qualifications
- Strong communication and interpersonal skills, including active listening and the ability to deliver clear and precise information
- Problem-solving abilities, organizational skills, and a detail-oriented mindset
- Experience in counseling, customer relationship management, or educational services is a plus
- Proficiency in using basic computer applications and CRM tools
- Familiarity with educational admission processes, particularly in India and abroad
- Fluency in English; additional language skills are an advantage
- Bachelor's degree in a relevant field such as Education, Psychology, or Communication is preferred
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