Tele Collection Specialist
Aabasoft
- Location
- Kochi, Kerala, India
- Job type
- Full-time
About the role
Aabasoft
Website:
aabasoft.com
Job details:
Key Responsibilities:
- Contact customers via phone to remind and follow up on pending payments.
- Explain outstanding balances and payment options to customers.
- Negotiate payment plans when necessary and ensure timely collections.
- Maintain accurate records of customer interactions and payment commitments.
- Update collection status and customer information in the system.
- Handle customer queries related to outstanding payments professionally.
- Escalate difficult or unresolved cases to the concerned department.
- Achieve assigned collection targets within the given timeline.
- No field work
Click on Apply to know more.
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