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Company Description
Abhith Manpower Services Pvt. Ltd. specializes in providing tailored recruitment and workforce solutions to meet the diverse needs of businesses. With a focus on professionalism, quality, and client satisfaction, the company partners with organizations across various industries to deliver efficient and effective staffing services. Abhith Manpower Services is committed to empowering individuals by creating promising opportunities that help them to grow and excel in their careers.
Role Description
This is a full-time, on-site Tele Calling & Monitoring Executive position based in Guwahati. The role involves engaging with customers via phone, achieving targeted sales goals, and providing excellent customer service. Day-to-day tasks include making outbound calls, monitoring customer satisfaction, maintaining accurate records of interactions, and supporting the sales team by following up on leads. The role requires a target-oriented mindset, proactive communication, and high levels of professionalism.
Qualifications
- Strong communication and interpersonal skills, with proficiency in verbal and written communication
- Ability to persuade and negotiate effectively over the phone
- Organizational skills to maintain accurate customer records and manage time efficiently
- Basic computer literacy with experience in MS Office tools and CRM systems
- Customer service orientation and ability to handle client queries with a positive attitude
- Prior experience in telecalling, telesales, or customer support is an advantage
- Self-motivated, target-oriented, and capable of working in a fast-paced environment
- Proficiency in the local language of Guwahati and English is highly desirable
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