Holiday Hub Pvt Ltd
Website:
holidayhub.in
Job details:
Company Description
Holiday Hub, a sub-brand of Chandni Travels, is an established travel agency with over 31 years of industry experience since its founding in 1994. Building on the legacy of Chandni Travels, Holiday Hub specializes in creating personalized travel experiences for both individuals and families. From curated itineraries to assistance with visas, flights, and accommodations, we offer a comprehensive range of travel services. Our team is dedicated to delivering exceptional service, ensuring each journey is tailored to our clients' needs and preferences.
Role Description
Holiday Hub is seeking a dedicated and proactive Tele calling Executive to manage and coordinate with our vendor network. The ideal candidate should be fluent in English & Hindi and possess strong communication and relationship management skills to ensure seamless vendor operations.
Key Responsibilities:
- Handle outbound and inbound calls with vendors in their respective languages ( Any south Indian Regional Language will be a plus)
- Maintain regular follow-ups with vendors for bookings, confirmations, payments, and service updates.
- Build and maintain strong professional relationships with vendors across India.
- Coordinate with internal teams (operations, accounts, and sales) to ensure smooth execution of services.
- Resolve vendor queries, issues, and escalations in a timely and professional manner.
- Update and maintain accurate records of vendor communications and transactions in the system.
- Assist in onboarding new vendors and maintaining updated vendor databases.
- Ensure service quality and adherence to company standards through regular communication.
Required Skills:
- Language Proficiency: Must be fluent in English & Hindi ( Knowledge in any South Indian Local language is a plus)
- Good command over English and Hindi for internal communication.
- Basic computer knowledge (MS Excel, email handling, CRM tools preferred).
Click on Apply to know more.