Website:
marketiquest.com
Job details:
Company Description GrowthMetrics Group is a growing organization focused on helping businesses accelerate their revenue through data-driven sales and customer engagement solutions. The company emphasizes professional customer interactions, measurable performance, and continuous improvement in sales processes. Team members work in a collaborative environment that values clear communication, accountability, and learning. GrowthMetrics Group offers opportunities to develop strong sales and communication skills, along with career growth for high performers. The organization is committed to maintaining an inclusive, respectful workplace where all individuals can contribute and succeed.
Role Description This is a full-time, on-site Tele Calling Executive role based in Pune City. The Tele Calling Executive will make outbound calls to prospective and existing customers to introduce products or services, generate leads, and support sales conversion. Daily responsibilities include explaining offerings clearly, answering questions, capturing accurate customer information, and updating call records in the CRM or tracking systems. The role involves following calling scripts and campaign guidelines, meeting call and conversion targets, and providing feedback on customer responses and market trends. The Tele Calling Executive will also coordinate with the sales team for follow-ups, maintain professional call etiquette, and participate in regular training to improve communication and product knowledge.
Qualifications
- Candidates should possess strong verbal communication skills, clear pronunciation, and active listening abilities.
- Candidates should possess customer service and relationship-building skills, including empathy, patience, and professionalism on calls.
- Candidates should possess basic computer literacy, with the ability to use CRM tools, calling software, and maintain accurate records.
- Candidates should possess time management and organizational skills to handle call volumes, follow-up schedules, and daily reporting.
- Candidates should possess goal-oriented and target-driven work habits, with resilience in handling rejections and maintaining performance.
- Relevant experience in telecalling, telesales, or customer support is beneficial.
- Comfort communicating in English and local languages commonly used in Pune is advantageous.
- A high school diploma or equivalent is required; additional education in business or communications is a plus.
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