TELE CALLERS

Frankfinn Aviation Services Pvt. Limited

Website: frankfinn.com
Job details:
Company Description

Frankfinn Aviation Services Pvt. Limited, established in 1993, is a trailblazer in Soft Skills training in India across industries such as Aviation, Hospitality, Travel, and Customer Service. Recognized for its outstanding placement record, Frankfinn has been featured in the 'Limca Book of Records' for eight consecutive years. The institute collaborates with NSDC, THSC, and Air India for unique programs like the ‘In-Flight Familiarisation program.’ Frankfinn's excellence has been acknowledged through numerous awards, including the 'Best Air Hostess Training Institute' Award by ASSOCHAM for 11 years and the prestigious 'Gold Award for Best Higher Vocational Institute for Skill Development.'

Role Description

We are seeking enthusiastic Tele Callers for a full-time, on-site role in Hyderabad. As a Tele Caller, you will be responsible for making outbound calls to potential customers, answering inquiries, providing detailed information about Frankfinn's training programs, and persuading them to enroll. You will also maintain records of calls and manage customer interactions effectively to build strong relationships and ensure satisfaction. Collaborating with the team to meet individual and group targets will be an integral part of the role.

Qualifications

• Proficiency in communication skills, both verbal and written, with a pleasant and professional tone.
• Ability to engage with customers, build rapport, and deliver clear and persuasive information.
• Basic computer knowledge, including proficiency in Microsoft Office and CRM software.
• Strong multitasking, organizational, and time management skills.
• Positive attitude, patience, and problem-solving skills to handle customer inquiries effectively.
• Prior experience in tele-calling, customer service, or sales is preferred but not mandatory.
• Adaptability and willingness to learn about training programs and deliver accurate information to prospective clients.

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