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Tele Caller Executive Jobs in Sri Meenakshi Transport - Coimbatore, Tamil Nadu, India

Location

Coimbatore, Tamil Nadu, India

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

VIHU

Website: vihu.com
Job details:
Job Requirements

Job Title: Tele Caller Executive Jobs in Sri Meenakshi Transport - Coimbatore

Location: Coimbatore, Tamil Nadu, India

Salary: ₹15,000 - ₹16,500 per month

Qualification: High School Diploma or equivalent

Work Experience: Previous experience in Telecalling or customer service is a plus

Job Description

Sri Meenakshi Transport is looking for enthusiastic and skilled Tele Caller Executives to join our dynamic team in Coimbatore. As a Tele Caller Executive with Sri Meenakshi Transport, you will play a vital role in reaching out to potential customers and promoting our transport services. This remote position offers the flexibility to work from your preferred location, allowing for a balanced work-life environment.

In this role, you will be responsible for making outbound calls, engaging with customers, and providing detailed information about our transport solutions. Your goal is to generate leads, secure bookings, and ensure high levels of customer satisfaction. At Sri Meenakshi Transport, we value individuals who are proactive, communicate effectively, and can work both independently and as part of our team.

Responsibilities

  • Make outbound calls to potential customers to introduce and promote the transport services offered by Sri Meenakshi Transport.
  • Engage in persuasive conversations to generate leads and bookings for Sri Meenakshi Transport.
  • Provide comprehensive information about our transport solutions and address customer inquiries.
  • Maintain accurate records of all interactions and bookings to ensure effective follow-up and service.
  • Follow up with customers to confirm their transportation needs are met and resolve any issues.
  • Collaborate with the sales and operations teams to streamline processes and improve service delivery.
  • Stay informed about the latest updates on our transport services to provide accurate information to customers.
  • Ensure exceptional customer service by addressing and resolving concerns in a timely manner.
  • Meet and exceed performance targets related to calls made, leads generated, and bookings secured.
  • Contribute to the overall success and growth of Sri Meenakshi Transport by enhancing customer engagement.

Requirements

  • Excellent communication and interpersonal skills essential for interacting with customers and promoting Sri Meenakshi Transport’s services.
  • Proactive and goal-oriented attitude with a drive to achieve set targets and contribute to Sri Meenakshi Transport’s success.
  • Ability to work independently and as part of a team, adapting to different working conditions.
  • Basic computer skills and familiarity with CRM software preferred for managing customer information effectively.
  • Previous experience in telecalling or customer service is advantageous but not required.
  • High school diploma or equivalent qualification necessary for eligibility.
  • Strong organizational skills to manage customer interactions and follow-ups efficiently.
  • A reliable internet connection and a quiet workspace for effective remote work.

Benefits

  • Competitive salary between ₹15,000 and ₹16,500 per month, reflecting your skills and contributions.
  • Remote work flexibility allowing you to work from any location, offering convenience and work-life balance.
  • Training and support provided to help you develop your telecalling skills and excel in your role.
  • Opportunity to contribute to Sri Meenakshi Transport’s growth and be part of a leading transport company.

Join Sri Meenakshi Transport as a Tele Caller Executive and be a key player in driving customer satisfaction and business success. Apply today! Click on Apply to know more.

Skills

CRM
customer engagement
customer service
interpersonal skills
service delivery