Digital Ratha
Website:
digitalrath.com
Job details:
Job Description – Telecaller
Position: Telecaller
Experience: Fresher / 0–2 Year Location: Bhubaneswar, Odisha
Employment Type: Full-Time
Department: Sales / Business Development
About the Role
We are looking for an enthusiastic and confident Telecaller to join our team. The candidate will be responsible for making outbound calls, communicating with potential customers, understanding their requirements, explaining our products/services, and generating leads or appointments.
This is an excellent opportunity for freshers who want to build their career in Sales, Telecalling, Customer Communication, and Business Development.
Key Responsibilities
Make outbound calls to potential and existing customers.
· Explain company products/services clearly and professionally.
· Understand customer requirements and provide appropriate information.
· Generate leads and schedule appointments for the sales team.
· Follow up with prospective customers through calls and WhatsApp.
· Maintain accurate records of calls, leads, follow-ups, and customer information.
· Handle basic customer queries and resolve them professionally.
· Achieve daily and monthly calling and lead-generation targets.
· Follow up regularly with interested prospects.
· Coordinate with the sales/business development team.
· Maintain a positive and professional attitude while communicating with customers.
Required Skills
· Good verbal communication skills.
· Basic knowledge of Hindi, English, and Odia.
· Confident and comfortable speaking over the phone.
· Good listening and convincing skills.
· Positive attitude and willingness to learn.
· Basic computer knowledge.
· Ability to handle targets and follow-ups.
· Good interpersonal and customer-handling skills.
Eligibility
· Freshers are welcome to apply.
· Minimum qualification: Graduate.
· Candidates from Bhubaneswar or nearby locations will be preferred.
· Candidates with prior telecalling, sales, customer service, or BDE internship experience will be an added advantage.
Key Performance Indicators (KPI)
· Daily outbound calls.
· Number of qualified leads generated.
· Follow-up completion rate.
· Appointment/demo generation.
· Lead conversion rate.
· Customer response and engagement.
· Achievement of monthly targets.
Click on Apply to know more.
