Website:
tatvadevelopers.com
Job details:
Company Description Tatva Developers is a leading construction company recognized for delivering high-quality, premium residential and commercial projects. The organization focuses on innovation and sustainability, integrating modern technologies and eco-friendly practices into every development. With a commitment to precision and attention to detail, Tatva Developers ensures that each project reflects superior craftsmanship. A customer-centric approach, transparent communication, and collaborative project execution make Tatva Developers a trusted name for turning architectural visions into reality.
Role Description The Telacaller role at Tatva Developers is a full-time, on-site position based in Chennai. The Telacaller will be responsible for making outbound calls to prospective clients, responding to inbound inquiries, and providing accurate information about ongoing and upcoming projects. Day-to-day tasks include maintaining call logs, updating customer records, following up on leads, and scheduling site visits or meetings with the sales team. The role also involves addressing basic customer queries, sharing pricing and project details, and coordinating with internal teams to ensure timely responses and smooth communication. The Telacaller is expected to meet daily call targets, support lead conversion efforts, and uphold a professional and courteous communication style at all times.
Qualifications
- Strong verbal communication and active listening skills, with the ability to converse confidently over the phone.
- Customer service and relationship-building skills, including polite interaction, empathy, and problem-solving.
- Basic sales and telecalling skills, such as lead generation, follow-up, and nurturing prospective clients.
- Organizational and record-keeping abilities, including maintaining call logs, updating CRM or spreadsheets, and tracking follow-ups.
- Comfort using phones, email, and basic computer applications; familiarity with CRM or telecalling software is an advantage.
- Ability to work on-site in Chennai, manage time effectively, and meet daily and weekly call targets.
- Prior experience in telecalling, customer support, real estate, or construction industry is preferred but not mandatory.
- Minimum educational qualification of a high school diploma; a degree in any discipline is an added advantage.
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