Project (Program) Manager - (GenAI/AI Projects)

At TechX, we are pioneers in delivering cutting-edge solutions that empower businesses to thrive in today's digital landscape. With a strong focus on Cloud Transformation (AWS), Data Modernization, and Generative AI, we bring unparalleled expertise to drive innovation, efficiency, and growth for our clients. We specialize in banking and financial services, retail, manufacturing, and transportation, delivering impactful solutions that address industry-specific challenges & significant market changes. Together, we'll build a future where innovation knows no limits. We seek a Project (Program) Manager with a strong product development background to lead GenAI initiatives and evolve our AI product ecosystem. You will shape the future of our AI products, working with engineering, product, and business teams to deliver innovative solutions. You'll oversee the product lifecycle, ensuring our AI products meet user needs and drive business value Key Responsibilities: Product-Led Program Management: Translate needs into clear product specifications for GenAI projects. Collaborate on product roadmaps and prioritize features. Drive development, testing, and deployment of GenAI applications, aligning with product vision. Define and monitor product metrics (engagement, adoption, satisfaction). AI Operations System as a Product: Treat the AI Operations system as an internal product, focusing on user experience. Gather user feedback and prioritize feature requests. Ensure the system is scalable and reliable. AI-Powered Assistant Product Ownership: Own the AI assistant product, driving its evolution. Conduct user research to identify new features. Collaborate to develop and refine the AI assistant's capabilities. Drive user adoption through training and documentation. AI Operation Leadership (Product Perspective): Lead teams, fostering a product-centric mindset. Champion data-driven decisions for product development. Improve AI operation processes for scalability and user satisfaction. Reporting and Analytics (Product Focus): Create dashboards to track product metrics. Share insights to inform product decisions. Use data analytics to evaluate feature usage and impact. Key Skills & Qualifications: Product Development Expertise: Product lifecycle knowledge, Agile experience, ability to translate needs into specifications. Technical Expertise: Understanding of AI systems and data analytics. Program Management: Experience managing complex projects. Leadership and Collaboration: Strong leadership and communication skills. Problem-Solving: Ability to identify and solve bottlenecks.

Our mission is simple yet profound: to empower our clients and their teams to thrive both professionally and personally. We believe in the convergence of life and work fulfillment through the transformative power of technology. With our pioneering 3i philosophy, which is interactive, instinctive, and innovation, we chart the course for continuous innovation, driven by sound business instincts & daily interactions. As the leading partner of AWS in Vietnam, we specialize in three dynamic domains: Cloud Transformation, Advanced Data Analytics and Cutting-edge GenAI technology, helping hundreds of top enterprises and leading banks to unlock the full potential in their digital transformation journey. At TechX, we resonate with your aspirations, and we've made it our mission to not just find solutions but to wholeheartedly support you on your journey toward becoming a digitally empowered organization. Welcome to TechX – Where Tomorrow Begins Today.