ServiceNow Developer/Admin

Roles and Responsibilities Experience developing and implementing ServiceNow ITSM modules - Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management, or other ITSM application. Exposure to ServiceNow platform capabilities and tools like Discovery, Service Mapping, and Orchestration. Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs, Scripted Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup, and Integration of ServiceNow to Other Applications. Experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell). Provide software coding and customization including, but not limited to screen tailoring, ServiceNow Flow Designer development and workflow administration, reports and dashboards setup, data imports and exports, integration, scripting, third-party software integrations, and custom application development. Build Custom apps / Customize ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, Jelly. Be responsible for the technical specification and implementation of the ServiceNow integrations. Update and maintain a comprehensive testing protocol for ServiceNow instance upgrades to certify all applications for use after the upgrade. Develop, maintain, and execute reports to ensure system operation meets performance targets. Proven interpersonal skills while contributing to team effort by accomplishing related results as needed. Qualifications Bachelor's degree from an accredited college/university with 4+ years of experience on ServiceNow Platform. Minimum 6+ years' experience preferably in IT space. Strong communication, Strong presentation and writing skills. Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members.