About the role
Global Mobility Lead
Role
Summary
Responsible for leading global mobility operations as part of the Total Rewards & Mobility Delivery team within HR Service Delivery. This role oversees relocation and
immigration support services for international employees, manages mobility and relocation vendors, and ensures compliance across cross-border moves, leading a team to
deliver consistent, high-quality mobility services aligned with FedEx policies and global standards.
Key Responsibilities
Manage global mobility operations, overseeing relocation and immigration support
services for international employees
Coordinate relocation, mobility, and immigration vendors, aligning service delivery with
policy, cost, and quality expectations
Ensure compliance across cross-border moves, covering immigration, tax, and labor
considerations and mitigating risk
Maintain governance over mobility data and case management, ensuring accuracy,
confidentiality, and timely processing
Monitor vendor performance, service levels, and case progress across relocation and
immigration activities
Support the development and performance of a team of relocation, mobility, and
immigration specialists
Partner with HR, Talent, and business teams to enable international assignments and
workforce moves
Drive continuous improvement of mobility services and vendor coordination across
regions to enhance efficiency
Knowledge & Experience
Experience leading global mobility, relocation, or immigration services within a large,
global organization
Strong understanding of relocation processes, international assignments, and end
to-end mobility support services
Knowledge of immigration, cross-border tax, and labor compliance considerations
across multiple jurisdictions
Experience managing relocation, mobility, and immigration vendors, service
providers, and service levels
Familiarity with mobility case management systems and digital HR tools
Key Skills
Vendor Management
Service Management
Labor Law Compliance
Project Management
Stakeholder Orchestration
Reports to:
Total Rewards & Mobility Delivery Lead
Location of Role:
MEISA
Size of Team:
10 FTEs
Stakeholders:
Total Rewards & Mobility Delivery Lead, Rewards & Recognition COE, Relocation & Immigration Specialists, HR Business Partners, Legal, External Vendors &
Strategic Partner
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