JPMorganChase
Website:
jpmorganchase.com
Job details:
Job Description
We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Technology Support III at JPMorgan Chase within the Commercial & Investment Bank, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.
Job Responsibilities
- Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm
- Supports the day-to-day maintenance of the firm’s systems to ensure operational stability and availability
- Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools
- Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders
- Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure
Required Qualifications, Capabilities, And Skills
- Formal training or certification on software engineering concepts and 3+ years applied experience
- Minimum 5 years of experience doing application development and/or production support in finance domain.
- Technically hands-on working with Linux, scripting (Shell, Python and/or Perl) and database systems (Oracle SQL/PLSQL)
- Experience in troubleshooting, resolving, and maintaining information technology services
- Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud
- Experience in observability and monitoring tools and techniques
- Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework
Preferred Qualifications, Capabilities, And Skills
- Experience in APM and Logstash tools Geneos, Dynatrace, Splunk would be plus
- Exposure to AWS Cloud and Kafka would be plus.
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