VoIC Networks Pvt ltd ( India's 1st Online VoIP Store )
Website:
voicnetworks.com
Job details:
Company Description VoIC Networks Pvt Ltd, headquartered in New Delhi, India, is a privately held company specializing in the sales and technology distribution of Video collaboration, VoIP and CTI products. Since its incorporation in 2013, the team has built strong expertise in VoIP integration, unified communication, telco operations, and CTI technologies. The company runs a robust local distribution business while expanding its global customer base by adding value to telecom networks and solutions. VoIC Networks is the authorized India distributor for brands such as Insta360 Yealink, Flying Voice, Zoapi, Neron. With deep domain knowledge in SIP, H.323, contact center applications, cloud telephony, IVR, call recording, conferencing, voice broadcast, and third-party integrations, the company focuses on delivering consulting, domain experience, and customer support to its partners.
Role Description This is a full-time, on-site Techno Commercial Engineer role based in Bengaluru. The person in this role will bridge technical and commercial functions by understanding customer requirements, designing AV and unified communication solutions, and preparing technical proposals and cost estimates. Day-to-day responsibilities include supporting the sales team with product demonstrations, solution presentations, and pre-sales consultations, as well as coordinating with internal technical teams and distribution partners to ensure smooth deployment. The role involves managing customer accounts, responding to technical and commercial queries, following up on opportunities, and contributing to revenue growth through effective solution positioning. The Techno Commercial Engineer will also assist with product training for partners, documentation, and market feedback to improve offerings.
Qualifications
- Ability to translate customer business needs into technical solutions, including solution design, sizing, and preparation of proposals and BOQs.
- Experience supporting sales and channel partners with pre-sales activities such as product demos, presentations, technical clarifications, and tender or RFP responses.
- Solid commercial acumen, including basic understanding of pricing, margins, contractual terms, and negotiation support.
- Effective communication and interpersonal skills, with the ability to work closely with customers, internal teams, and external partners.
- Good documentation and organizational skills for creating technical documents, presentations, and reports.
- Bachelor’s degree in Engineering, diploma, Telecommunications, Electronics, Computer Science, or a related technical discipline is preferred.
- Prior experience in telecom, VoIP distribution, or unified communication solutions will be an advantage.
- Comfort working in an on-site, fast-paced environment in Bengaluru, with readiness for client visits and occasional
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